‘How To Contact You?’: NGO Founder Says Delhi Women’s Helpline Failed As Uber Driver Grabbed Her

Final Up to date:November 27, 2025, 00:04 IST

In a publish on X, Chaturvedi alleged that when she tried to cease the driving force by opening the cab door, he allegedly grabbed and twisted her arm.

Bharati Chaturvedi, founding father of the nonprofit Chintan. (Picture by way of X/@Bharati09)

Environmental activist Bharati Chaturvedi, founding father of the nonprofit Chintan, on Wednesday revealed a daunting incident involving an Uber trip in Delhi, saying that the town’s girls’s helpline didn’t reply when she known as for assist.

In a publish on X, Chaturvedi alleged that when she tried to cease the driving force by opening the cab door, he allegedly grabbed and twisted her arm. She added that she known as the ladies’s helpline, quantity 100, however acquired no response.

“Pricey girls of Delhi I took an @Uber_India from Vasant Vihar to sarvodaya enclave to the doc. The pin stopped close to Essex farms, driver agreed to drop me minus pin. However started getting irritated and yelling and all of a sudden turned whereas i requested him to go straight for a u flip. Requested him to cease and he refused,” she detailed in her publish.

“I opened the cab door to make him cease. He rotated, grabbed my arm and twisted it. Known as 100 however no response,” she added.

Chaturvedi additionally contacted Uber’s security workforce, who reportedly requested her to name the police. She expressed frustration on the lack of instant assist and questioned how girls might attain authorities in emergencies, noting that the driving force didn’t take cost for the trip.

“Known as uber security and was requested to name 100. Additionally Sanjana stated will contain complete workforce to evaluate motion. Outrageous. @DelhiPolice how do girls contact you when in want? PS- Driver didn’t take cost,” she famous.

The activist additionally tagged Delhi Chief Minister Rekha Gupta and Uber’s help workforce in her publish.

Responding, Uber stated, “Hey there, that is very regarding. Behaviour like that is completely not condoned, and your security shall at all times stay a precedence. Please share your particular journey with date and time of the journey and registered contact particulars related along with your Uber account by way of Direct Message. Our security workforce will likely be in contact with you shortly.”

The publish shortly went viral, drawing widespread reactions. Social media customers expressed outrage on the lack of response from Delhi Police and criticised Uber’s security protocols.

A consumer commented, “Goodness! Terrifying. Are you okay?.” One other suggeted that she “ought to have punched the driving force on his face with the opposite hand.”

“That is completely terrible if Delhi wasn’t already so unsafe this makes one shudder. Delhi police has actually vanished off the streets. Big hug B, can simply think about how shaken you most be,” one wrote.

One other consumer wrote, “Past surprising!!! There needs to be a panic button that cuts off the engine within the automotive accessible to the pax. Hope you took photos of the automotive and driver. Make that public so others are warned.”

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The Information Desk is a workforce of passionate editors and writers who break and analyse a very powerful occasions unfolding in India and overseas. From reside updates to unique reviews to in-depth explainers, the Desk d… Learn Extra

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