Cisco Dwell is subsequent week in Melbourne! Learn Jacqui Guichelaar’s weblog “Go Past Boundaries: Your CX Journey at Cisco Dwell Melbourne 2025”, and don’t miss “Elevating the Way forward for the Buyer Assist Expertise” from Buffy Ransom. Should you’re at this 12 months’s occasion, come see what Cisco Buyer Expertise (CX) has to supply.
Should you’re not capable of be a part of us in Melbourne this 12 months, you’ll be able to nonetheless watch the Keynotes and Centre Stage periods by way of our broadcast. Register now!
Take a look at the small print for our CX Classes:
Keynote: On Tuesday, November 11, Jacqui Guichelaar, SVP and Basic Supervisor, Buyer Expertise, Asia Pacific, Japan and Higher China, takes the stage for the Cisco Dwell Keynote: What’s Subsequent, Begins Now!
Centre Stage: The A.I. Benefit: Redefining Providers reveals how Cisco is reworking help {and professional} providers with AI-powered improvements. Sandeep Milar, SVP, Product Administration, Buyer Expertise, and Bhaskar Jayakrishnan, SVP Engineering, Buyer Expertise discover Cisco’s expert-led skilled providers and AI-driven capabilities.

For these in particular person, now we have a CX Connections Lounge for buyer conferences plus Auxiliary Classes, Lightning Talks, Interactive Discussions, and Technical Breakout Classes.
We additionally can have a number of demos within the Cisco Stand within the World of Options within the Digital Resilience, AI-Prepared Knowledge Centres, and Future-Proofed Workplaces areas. Subjects embrace:
Digital Resilience – Providers for Observability (ThousandEyes, AppDynamics, Splunk)
Digital Resilience – AI-powered Assist (Normal, Enhanced, Signature)
Digital Resilience – Providers for Safety (Cisco XDR)
AI-Prepared Knowledge Centres – Providers for AI Knowledge Centres (AI Pods, Nexus, Compute, Networking)
AI-Prepared Knowledge Centres – Providers for AI Knowledge Centres (Providers as Code, AI Protection)
Future-Proofed Workplaces – Providers for Workplaces (SD-WAN, WiFi7, Unified Department)
Future-Proofed Workplaces – Providers for Workplaces (Cisco Areas, Common ZTNA, Webex)
Different In-person Experiences
There’s devoted Cisco Buyer Expertise (CX) area within the Cisco Stand the place we’re speaking about trendy AI-powered help, skilled providers, and the AI Adoption Framework. You may discover AI-powered help and providers by way of demos or by scheduling a gathering.
Technical Help Heart – Onsite
The onsite Cisco CX Technical Help Heart (TAC) group can be obtainable to debate customized options at kiosks centered on:
Enterprise networking and Meraki
Knowledge Centre and repair supplier
Collaboration, safety and observability
The TAC theater can have 18 mini-presentations which you could add to your Cisco Dwell schedule.
CX Massive Wave Sweepstakes

Don’t neglect to take part within the CX Massive Wave Sweepstakes for an opportunity to win a gaming and browsing themed prize package deal (worth of $3200 AUD.) CX Massive Wave Sweepstakes duties may be accessed by way of the Cisco Dwell app below Cisco Problem. Deadline to enter is Thursday, June twelfth at 11:00 AM. The drawing will likely be held within the Centre Stage theater on Thursday, November thirteenth at 12:30 PM, and the winner have to be current to say the prize.
Surf’s Up with Cisco Buyer Expertise

One other in-person expertise is the the CX Surf’s Up Problem digital surfboard on the CX Connections Lounge. Publish a photograph of your experience to earn double entries into the Massive Wave sweepstakes.
Cisco Buyer Achievement Awards
Our CX Buyer Hero of the Yr awards at the moment are a part of the general Cisco Buyer Achievement Awards program.
CX Buyer Hero of the Yr award honors the shopper with the strongest outcomes from Cisco Buyer Expertise, together with these in AI-Prepared Knowledge Facilities, Future-Proofed Workplaces, Digital Resilience and our CX Buyer Hero of the Yr.
Winners will likely be introduced within the awards ceremony on Monday, November 10 within the World of Options.
Let’s create the longer term together-faster, smarter, and extra related than ever.


















